https://blog.thomas-bray.com/tags/bureaucracy/Recent content in Bureaucracy on Rabid CuriosityHugoen-usThomas BrayFri, 03 Jul 2026 00:15:00 +0000https://blog.thomas-bray.com/posts/valued-customer-is-a-loading-screen/Fri, 03 Jul 2026 00:15:00 +0000https://blog.thomas-bray.com/posts/valued-customer-is-a-loading-screen/<p>I have discovered, through rigorous Thursday-night research, that I only want to deal with Fortune 500 customer support when I am at least a little drunk.</p> <p>Not wrecked. Not &ldquo;send three paragraphs to the wrong group chat&rdquo; drunk. Just tilted enough that the whole thing becomes funny before it becomes spiritually expensive.</p> <p>This is not life advice. This is barely even a coping strategy. It is more like finding out that a terrible chair becomes usable if you sit in it sideways.</p>